Contact Us | Zen Wristworks
At Zen Wristworks, we believe in the timeless elegance and spiritual significance of handcrafted wooden wrist bangles. Our brand is rooted in the rich traditions of Vietnam, where each piece is carefully crafted to bring balance, peace, and a touch of nature into your life. We’re more than just a brand; we’re a community dedicated to promoting well-being through our unique products. Whether you have a question about our products, need assistance with an order, or simply want to learn more about Zen Wristworks, we’re here to help.
Why Contact Zen Wristworks?
Our team at Zen Wristworks is committed to providing excellent customer service and ensuring that your experience with us is seamless and satisfying. We understand that communication is key to building strong, lasting relationships with our customers. That’s why we offer multiple ways for you to reach out to us, whether it’s through phone, email, or visiting us at our Seattle office. Your satisfaction is our priority, and we’re here to assist you with anything you need.
Our Commitment to You
We’re not just selling products; we’re sharing a piece of our heritage with you. Each of our wooden wrist bangles is crafted with care, using traditional methods passed down through generations. When you contact us, you’re connecting with a team that values quality, tradition, and customer satisfaction. We’re here to answer your questions, provide support, and ensure that your experience with Zen Wristworks is nothing short of exceptional.
Visit Us in Seattle
While our products are deeply rooted in Vietnamese tradition, our operations are based in Seattle, Washington. This allows us to efficiently manage our orders and provide prompt customer service to our clients in the United States and around the world. If you’re in the Seattle area, we would love to welcome you to our office.
Office Address:
Zen Wristworks
1201 Dexter Ave N
Seattle, Washington 98109
United States
Phone Number: (206) 282-2113
Email Address: support@zenwristworks.com
Latitude: 47.62994
Longitude: -122.34253
Our Seattle office is more than just a workplace—it’s where our passion for traditional craftsmanship meets modern business practices. While we primarily operate online, we welcome visits by appointment to give you a closer look at our products and the values behind our brand.
Scheduling a Visit
To ensure we can give you our full attention, visits to our Seattle office are by appointment only. We believe in quality over quantity, and we want to make sure that every visit to Zen Wristworks is a personalized and meaningful experience.
How to Schedule an Appointment:
- Email: appointments@zenwristworks.com
- Phone: (206) 282-2113
We are available for appointments Monday through Friday, from 10 AM to 4 PM. We recommend booking your visit at least 48 hours in advance to ensure availability.
Customer Support
At Zen Wristworks, we understand that excellent customer support is a cornerstone of a great shopping experience. Whether you have questions about our products, need help with an order, or have any other inquiries, our dedicated support team is here to help.
How to Contact Customer Support
Phone Support:
You can reach our customer support team by calling (206) 282-2113. Our phone lines are open Monday through Friday, from 9 AM to 5 PM (PST). We’re here to answer your questions, assist with your orders, and provide any information you need.
Email Support:
If you prefer to reach out to us via email, please send your inquiries to support@zenwristworks.com. We strive to respond to all emails within 24 hours, so you can get the help you need as quickly as possible.
Order Assistance
If you’ve placed an order with Zen Wristworks and need assistance, our support team is ready to help. Whether you need to track your shipment, change your shipping address, or have questions about your order status, we’re here to provide the support you need.
- Order Queries: orders@zenwristworks.com
- Order Tracking: Visit our Order Tracking page to check the status of your shipment at any time.
Our goal is to ensure that your order process is smooth and that you are completely satisfied with your purchase. We understand the importance of timely delivery and accurate information, and we’re committed to providing you with both.
Wholesale Inquiries
Zen Wristworks is proud to offer our unique wooden wrist bangles to retailers and partners worldwide. If you’re interested in carrying our products in your store, we offer special pricing and dedicated support for wholesale partners.
How to Reach Our Wholesale Team:
- Email: wholesale@zenwristworks.com
- Phone: (206) 282-2113
Our wholesale team will provide you with all the information you need, including pricing, minimum order quantities, and shipping details. We’re excited to partner with retailers who share our passion for quality, tradition, and craftsmanship.
Feedback and Testimonials
Your feedback is incredibly important to us. It helps us improve and continue to provide you with the best possible products and services. We encourage you to share your experiences with Zen Wristworks, whether it’s a story about how our products have made a difference in your life or suggestions for how we can improve.
How to Share Your Feedback:
Email: Send your feedback to feedback@zenwristworks.com. We read every message and take your suggestions to heart.
Testimonials: We love to feature customer testimonials on our website. If you’d like to share your story, please send it along with any photos to testimonials@zenwristworks.com. Your story could inspire others to explore the beauty and benefits of Zen Wristworks.
Frequently Asked Questions (FAQs)
We’ve compiled a list of frequently asked questions to help you find answers quickly. Whether you’re wondering about our products, shipping policies, or how to care for your Zen Wristworks bracelet, you’ll find the information you need here.
General Questions
What are Zen Wristworks products made of?
Our wrist bangles are crafted from high-quality, sustainable Vietnamese wood. Each piece is handmade, ensuring that no two are exactly alike.
How do I care for my wooden bracelet?
To maintain the beauty of your bracelet, avoid exposing it to water and harsh chemicals. Clean it gently with a soft, dry cloth.
Do you ship internationally?
Yes, we ship our products worldwide. Shipping fees and times may vary depending on your location.
Order and Shipping
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on our Order Tracking page.
What is your return policy?
We offer a 30-day return policy on all of our products. If you are not completely satisfied with your purchase, please contact us to initiate a return.
Can I change my shipping address after placing an order?
Yes, if your order has not yet been shipped, you can update your shipping address by contacting us at orders@zenwristworks.com.
Wholesale and Partnerships
How can I become a wholesale partner?
Contact our wholesale team at wholesale@zenwristworks.com for more information on partnership opportunities.
What are the minimum order quantities for wholesale?
Minimum order quantities vary depending on the product. Our wholesale team will provide you with all the details.
Do you offer custom branding for wholesale orders?
Yes, we can offer custom branding options for wholesale orders. Please contact us to discuss your specific needs.
Connect with Us on Social Media
Stay connected with Zen Wristworks through our social media channels. Follow us for the latest product updates, special promotions, and to be part of our growing community. We love seeing how you style your Zen Wristworks bracelets, so don’t forget to tag us in your posts!
- Instagram: @zenwristworks
- Facebook: Zen Wristworks
- Twitter: @zenwristworks
- Pinterest: Zen Wristworks
Why Choose Zen Wristworks?
At Zen Wristworks, we are committed to quality, tradition, and customer satisfaction. Each of our wrist bangles is a piece of art, crafted with care to embody the spiritual and aesthetic values that define our brand. When you choose Zen Wristworks, you’re not just buying a bracelet—you’re embracing a lifestyle that values nature, craftsmanship, and harmony.
Our Commitment to Sustainability
We believe in giving back to the environment that inspires us. That’s why Zen Wristworks is dedicated to sustainable practices, from sourcing our materials to packaging our products. Our wooden bangles are made from ethically sourced wood, ensuring that each piece is not only beautiful but also environmentally responsible.
How to Reach Us
If you need to get in touch with Zen Wristworks for any reason, we’re here to help. Whether you have questions, need assistance, or simply want to learn more about our products, don’t hesitate to reach out.
Contact Information:
- Address:
Zen Wristworks
1201 Dexter Ave N
Seattle, Washington 98109
United States - Phone: (206) 282-2113
- Email: support@zenwristworks.com
Our Promise to You
At Zen Wristworks, we promise to provide you with exceptional products and outstanding customer service. We value each and every one of our customers and are committed to ensuring that your experience with us is positive from start to finish. Thank you for choosing Zen Wristworks, where tradition meets modernity in every piece we create.